Privacy Policy

Abacus Financial Services is responsible for the personal data collected through abacus.al. Our office is at Islam Alla Street, Building No. 29, Entrance No. 13, Office No. 2, Tirana, Albania. You can reach us at info@abacus.al.

We process personal data in line with Law No. 124/2024 "On Personal Data Protection" and, where it applies, the EU General Data Protection Regulation (GDPR).

When you write to us by email, phone or WhatsApp, we receive the details you choose to share, such as your name, contact details and message. We use them only to answer your enquiry and, if you become a client, to provide our services.

The contact form on this site opens your own email app with your message ready to send. The website itself does not store what you type into the form.

The salary calculator works entirely in your browser. The amounts you enter are not sent to us. If you share a calculation, the amount is part of the link you share, and we remove it from the page addresses we send to analytics.

We use PostHog, an analytics service, to understand how visitors use the site: which pages are viewed, which links and buttons are clicked, the type of device and browser, the approximate location derived from the IP address, and the website that referred the visit. Data is stored on PostHog's servers in the European Union.

We remove salary amounts, messages and other personal details from page addresses before anything is sent. We do not record sessions, we do not use analytics data for advertising, and we never sell it.

When you first visit, we ask whether you accept analytics. Until you choose, and if you decline, analytics works without cookies or browser storage: visits are counted with an anonymous code generated on PostHog's servers, which does not identify you.

If you accept, PostHog stores an identifier in your browser's local storage so we can recognise return visits. We also store your choice itself so we do not ask again on every page.

You can change your choice at any time using "Cookie settings" at the bottom of every page.

We use analytics with an identifier only with your consent, which you can withdraw at any time. Anonymous visit counts rely on our legitimate interest in keeping the website useful and working well. We handle enquiries to take the steps you ask for before a contract and to provide our services.

We share personal data only with providers that help us run the website and answer you, such as our hosting, email and analytics (PostHog) providers. They may use the data only on our instructions. We do not sell personal data.

We keep enquiries for as long as needed to answer them, and longer only when you become a client or the law requires it. We keep analytics data only for as long as it is useful for understanding how the site is used.

You have the right to ask for access to your personal data, to have it corrected or deleted, to restrict or object to its processing, to receive it in a portable format, and to withdraw your consent at any time. To use any of these rights, write to info@abacus.al.

If you believe your data has been handled unlawfully, you can complain to the Information and Data Protection Commissioner (idp.al).

We may update this policy when our website or the law changes. The date at the top shows when it was last updated.